Privacy Policy | trgrd

1. Introduction
This Privacy Policy describes how TRGRD ("Company," "we," "us," or "our") collects, uses, and protects your information when you use our Services. By using the Services, you agree to the collection and use of information as described in this policy. This Privacy Policy is incorporated into and made part of our Terms of Service.

2. Nature of the Services
TRGRD is a real-time emotional regulation and self-awareness tool designed for wellness and personal development. It is not a healthcare service, therapy provider, or medical service of any kind. Information you share through the Services is not treated as medical or clinical data. TRGRD is a self-guided tool and does not provide medical, psychological, or therapeutic services.

3. Information We Collect
We collect the following categories of information:

• Account information: Name and email address provided at registration
• User input: Self-reported emotional states, thoughts, urges, and activation patterns you share while using the Services
• Usage data: How you interact with the app, including features used and session frequency
• Device data: Device type, operating system, and app version

We do not collect cookies or passive tracking data beyond what is necessary to operate the Services.

4. How We Use Your Information
We use your information to:

• Provide, operate, and personalize the Services
• Generate AI-assisted responses based on your input
• Improve overall system performance using aggregate, de-identified data
• Communicate with you about your account or changes to the Services
• Comply with applicable legal obligations

We do not use your information for advertising or marketing to third parties.

5. AI Processing
AI systems process your input to generate personalized responses. Outputs may be inaccurate or incomplete and should not be relied upon as professional advice.

We do not use your personal emotional data — including self-reported thoughts, urges, or activation states — to train AI models. Aggregate, de-identified data may be used to improve overall system performance. Any future use of personal data for AI training purposes will require your explicit, separate consent.

6. Data Sharing
We do not sell your data. We may share your information only in the following circumstances:

• Service providers: Third-party AI processing platforms, cloud hosting providers, and payment processors who support the operation of the Services. These providers are contractually prohibited from using your data for their own purposes.
• Legal compliance: When required by law, court order, or governmental authority
• Protection of rights: When necessary to protect the rights, property, or safety of TRGRD, our users, or the public

We do not share your personal emotional data with advertisers or unaffiliated third parties for marketing purposes.

7. Data Retention
We retain your data for as long as your account is active. Upon account deletion, your personal data is deleted or anonymized within 30 days, except where retention is required by applicable law. Aggregate, de-identified data derived from your usage may be retained beyond this period as it cannot reasonably be used to identify you.

8. Data Security
We implement reasonable technical and organizational safeguards to protect your information against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

9. Not Medical Data
TRGRD is not a HIPAA-covered entity and does not operate as a healthcare provider. Information you share through the Services is not treated as protected health information or medical records. Do not use the Services to store or manage medical records or clinical information.

10. Your Rights
You have the right to request access to, correction of, or deletion of your personal data at any time. To exercise these rights, contact us at support@trgrd.co. We will respond to all requests within 30 days.

10b. California Residents — Your Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You may request a list of the personal information we have collected about you and why we collected it
• Right to Delete: You may request that we delete your personal information, subject to certain legal exceptions
• Right to Correct: You may request that we correct inaccurate personal information we hold about you
• Right to Opt Out of Sale: We do not sell your personal information. You do not need to opt out, but we are required to tell you this explicitly
• Right to Non-Discrimination: We will not penalize you, restrict your access, or provide a lower quality of service because you exercised any of these rights

How to exercise your rights: Submit a request to support@trgrd.co. We will respond within 45 days, as required by California law. We may need to verify your identity before processing your request.

11. Children
The Services are intended for users 18 years of age and older. We do not knowingly collect personal information from anyone under 18. If we become aware that a minor has provided personal information, we will delete it promptly.

12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by sending an email to the address associated with your account and by updating the "Last Updated" date at the top of this policy. Your continued use of the Services after changes are posted constitutes your acceptance of the revised policy.

13. Contact
For questions, requests, or concerns regarding this Privacy Policy, contact us at:
support@trgrd.co